PRIVACY POLICY
Privacy Policy
Pulse & Glow (the "Site" or "we") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the pages or products you view and how you interact with the site.
When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment details (processed securely through third-party payment providers).
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Improve and optimise our website
- Screen orders for potential risk or fraud
We may also use your information to send marketing communications if you have opted in.
Sharing Your Information
We only share your personal information with trusted third parties where necessary to operate our business. This includes Shopify (our ecommerce platform), payment processors, shipping providers, and marketing services. These parties are only given the information required to perform their services.
We do not sell or trade your personal information.
Data Security
We take reasonable steps to protect your personal information and use industry-standard security measures to safeguard it. However, no method of transmission over the internet is 100% secure.
Your Rights
If you are an Australian resident, you have the right to access the personal information we hold about you and request corrections if it is inaccurate. You may also request that we delete your personal information, subject to legal or operational requirements.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how customers use our site. You can manage or disable cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or would like to make a complaint, please contact us via email or through our website contact page.
Email: pulseandglowofficial@gmail.com